Terms and Conditions

Terms and Conditions

Term

Your service with EmploymentForce.com begins the day it goes live on our systems and continues through the following billing period, automatically renewing for successive one (1) billing period unless canceled in writing. Cancellation by the Client must be submitted at least one (1) billing calendar month in advance of the desired termination date.

Billing Practices

Services are billed in advance, including any usage and additional charges incurred. If you signed up mid-calendar month, your first invoice may include a prorated charge. Initial charges are estimated based on preliminary discussions. Usage, including call initiation, duration, and any post-call work, is billed in whole minutes, with partial minutes rounded up. Adjustments to the billing may occur based on actual usage reported by our systems. Prices may be increased with thirty (30) days notice to continue providing service. Prepaid fees or unused subscription fees are non-refundable, and all outstanding fees must be settled through the end of your term.

Payments

All payments should be made payable to EmploymentForce.com.

Autopay

Clients are required to enroll in autopay via ACH or credit card upon service activation. Clients opting out of autopay will be assessed a fee equivalent to one (1) month of service. Non-payment of this fee will be treated as a breach and may lead to service termination.

Nonpayment Policy

Unpaid invoices by the next billing date will incur late charges. Interest at the rate of 1.5% per month will accrue on overdue amounts. Services may be interrupted or terminated for nonpayment without notice. Clients are liable for all related charges, including late fees, collection costs, attorney’s fees, and reconnection fees.

Disputing an Invoice

To dispute an invoice, you must notify EmploymentForce.com in writing within fifteen (15) days of the invoice date. Failure to dispute within this timeframe will result in unconditional acceptance of the charges.

Returned Payments

Payments returned for any reason will incur all bank fees and a $35 returned payment fee. The nonpayment policy will apply to these incidents as well.

Outbound Services

Clients using outbound services must comply with all applicable laws and regulations, including the Telephone Consumer Protection Act, the Telemarketing Sales Rule, and other relevant marketing and telecommunications regulations. Misuse may lead to service restriction or termination.

Privacy Policy

Our Privacy Policy is available on our website and outlines our data handling practices.

Limitation of Liability

Our liability for any service errors is limited to the fees paid by the client for the affected service period. Further liabilities are expressly disclaimed.

Termination for Convenience

EmploymentForce.com reserves the right to terminate services with seven (7) days’ written notice, with compensation prorated to the termination date.

Dispute Resolution

Disputes are to be resolved through arbitration in New York, following procedures established by the American Arbitration Association. This excludes the need for court proceedings except as provided by New York State law.

Governing Law

These Terms are governed by the laws of the State of New York, excluding its conflict of law provisions.

Acceptance of Terms

By using EmploymentForce.com’s services, you agree to these Terms and Conditions.