Cybersecurity Engineer – Sirisoft

Job Description

Role Overview:

               Sirisoft is currently in the initial phase of establishing and building our dedicated Cybersecurity Team! This is an unprecedented opportunity to join a team where you won’t just follow procedures, but actively create them. We are seeking a skilled and proactive engineer who is ready to jointly explore, build systems, and manage diverse workloads in an environment that is not yet fully optimized. This role requires a professional to operate with a pioneer spirit, understanding that the initial phase of team building involves considerable ambiguity, including working on tasks spanning Pre-Sales, Implementation, and Maintenance. You must be comfortable stepping into the space where the team’s processes and systems are still being shaped. If you are a professional with a strong technical foundation, thrive on challenges, and are ready to handle the necessary cross-functional chaos, particularly when coordinating with other teams like Sales, we invite you to help us build the definitive foundation of our Cybersecurity practice

Key Responsibilities: 

• Integrated Workload: You must handle a comprehensive workload that includes Pre-Sales, Implementation, and Maintenance (MA) during this initial phase, and be able to manage the ambiguity and potential confusion arising from cross-functional coordination (especially with the sales team).

• Pre-Sales: Collaborate with Sales/Solution Consultants to gather requirements, design technical solutions, create Solution Architecture Diagrams, assess the scope of work (SoW), calculate Man-days, prepare Technical Proposals, and conduct product presentations/demonstrations (PoC/PoV)

• Implementation: Receive project information from Pre-Sales, develop the Action Plan, install and configure systems, conduct User Acceptance Testing (UAT), produce handover documents (As-Built Diagram), and provide customer training
• Maintenance (MA): Manage and resolve customer incidents/issues (Troubleshooting & Resolution) according to the defined SLA, fulfill service requests, and perform Preventive Maintenance (PM) activities
• Continuous Learning & Skill Enhancement: Embrace a culture of continuous learning by actively engaging with new cybersecurity products and evolving technologies. Participate in company-sponsored training and self-study to build robust in-house expertise. 

• Project Coordination & Delivery: When new or specialized technologies are introduced for client projects, effectively manage project timelines and coordinate with third-party partners to ensure projects are delivered smoothly, on time, and meet all objectives. 
• Core Technical Focus: Design, deploy, and support the team’s core services, including:
  • Endpoint Security
  • Data Security
  • Web Application Security
  • Workforce Security

Qualifications: 

Education:  

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Cybersecurity are preferred, but relevant work experience can be accepted instead. 

Experience:  

• Minimum of 2 years of progressive experience in computer networking, network security, IT support with a security focus, or a similar technical role, preferably in a client-facing or system integrator environment. 
• Candidates with more extensive experience (5+ years, Senior level) are encouraged to apply; responsibilities and compensation will be aligned with expertise and capabilities. 
• Demonstrable experience with cybersecurity product implementation/support is highly valuable. 

Technical Skills:  

• Experience or proficiency in the technologies prioritized by the team (DLP, EDR, WAAP, IAM, ZTNA).

Standards Knowledge and Mindset

• Critical Mindset: Must be able to handle pressure and manage unexpected situations (Handle the situation) effectively, despite the wide and often ambiguous scope of work.
• Knowledge of Standards (Advantageous): Knowledge or experience related to:
  • NIST CSF 2.0.
  • Thailand’s PDPA B.E. 2562
  • Security Standards for Websites B.E. 2568.

Certifications (Optional but Advantageous):

• Holding a CompTIA Security+
• Vendor-specific certifications for core products

Eligibility Requirements:

• This position is open to candidates who are authorized to work in Thailand without visa sponsorship.
• We are unable to provide visa or work permit support for this role.