ICT Program Manager – Multitude

Job Description

At Multitude, we’re more than just a listed European FinTech company—we’re a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed.

In 2024, we achieved €263.7 million in revenue and €20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we’re shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT).

We are looking for a strategic, delivery-oriented Senior Technical Program Manager to join the IT organization and lead cross-functional, cross-tribe initiatives that are critical to our business and technology roadmap. You will drive end-to-end project planning, execution, and risk management across multiple workstreams, teams, and stakeholders. You will also help improve project governance, reporting, and predictability in a scaling, fast-moving tech organization. You are comfortable operating in ambiguity and bridging across product, engineering, compliance, and platform teams. You will bring structure, clarity, and delivery focus to our most critical technology efforts.
 
Your Focus:

• Partner with Engineering and Product leadership to align delivery plans with roadmap, capacity, and strategic priorities
• Ensure proactive, transparent, and executive-ready communication to stakeholders at all levels
• Define project scope, goals, breakdown structure of deliverables, and timelines in collaboration with stakeholders
• Identify and communicate project risks, issues, and dependencies
• Coordinate kick-offs, steering meetings and retrospectives
• Drive cross-team alignment by facilitating dependency planning and clear ownership across tribes
• Define and improve project governance models, steering formats, and reporting dashboards
• Monitor project progress, track and report on KPIs, timelines, budgets, and resource usage
• Champion continuous delivery best practices in complex environments (build/run teams, regulatory contexts)
• Manage external vendors, ensuring alignment with internal timelines, standards, and budget
• Support continuous improvement by analyzing project outcomes and lessons learned

Required skills & qualifications:

• Proven experience as a Senior Project Manager or in a similar role
• Excellent organizational, coordination and presentation skills
• Strong leadership and stakeholder management abilities
• Ability to influence without direct authority in a matrixed, agile organization
• Ability to structure complex objectives, think logically, identify and frame risks and focus on priorities
• Problem-solving mindset with attention to strategy and outcomes
• Stress resilience, ability to generate momentum and drive results
• Excellent written and verbal communication skills
• Strong grasp of both traditional and agile project management methodologies (Scrum, Kanban,, Prince2), and the judgment to tailor approaches based on context
• Familiarity with tools like Jira, Confluence, Miro, and ability to define reporting dashboards and build status updates for senior stakeholders
• Experience in leading large-scale, cross-functional technical projects in a software product organization
• Familiarity with DevOps, infrastructure, compliance, and platform workstreams is a plus
• Experience working with senior engineering and business leadership
• Exposure to regulated industries (e.g., fintech, healthtech, banking) is an advantage

We offer:

At Multitude, we believe in empowering our employees to thrive personally and professionally. Here’s what you can look forward to:

• A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.
• Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe.
• A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement.
• Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards.
• Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive.
• Extra Time to Recharge – enjoy 4 paid sick days per year to rest and recover when you need it.
• Stay Active – access to the MultiSport card to support your fitness and wellness goals.
• Healthy Snacks – enjoy fresh fruit and refreshments at the office.
• Mental Wellbeing Support – complimentary psychological counselling services to support your mental health.
• Company-provided laptop – for both professional and personal use, available for you to keep after 5 years.

The starting salary is 3,000 EUR gross monthly. Our final offer to you will be set up fairly, considering your skills and experience.

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