Job Description
The New Product Introduction Operations Program Manager (NPO) launches products on time, with high quality and maximum customer availability. NPO’s are pivotal to the dynamic development and launch of Apple’s products. A successful NPO is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. Furthermore, we lead within worldwide Operations and collaborate with the core product development team and other functional organizations within Apple. – Leads Apple and Original Equipment Manufacturer (OEM) operations team in planning and executing development builds and new product ramps. -Drives Ramp readiness with Engineering, Operations and OEM teams. -Communicates requirements and schedules to facilitate technical readiness with supply chain teams. -Influences product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality. -Manages communications, upward and downward through the organization; raising key issues and options for resolution with executive teams.
- 8+ years of experience in manufacturing, project management, process engineering or product development and product launch
- Bachelor’s Degree preferably in Supply Chain/Operations, Science or Engineering.
- Ability to travel internationally up to 25%
- Knowledge of configuration management and BOM structuring (preferably for hardware products)
- Results oriented with a bias for action and a strong attention to detail
- Ability to adapt and react to resets and changes in a time sensitive environment
- Strong interpersonal skills and ability to communicate across all levels (written and verbal)
- Technical expertise and prior OEM management experience are considered a plus.